—"Customer Wars" spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that "The customer is always right" is the exception rather than the rule.

8 seasonsReality, DocumentaryTV-14

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Season 115 of 15 Episodes

A woman vandalizes a New Jersey convenience store by randomly sweeping items off the shelves; a rideshare driver in Florida is pushed to the brink by a rude and unsanitary rider.
Customers brawl over an all-you-can-eat crab legs buffet in Queens, NY; trash talking between two groups of diners at a pancake house in Texas comes to blows.
A customer gets riled up over a shortage of straws; a rude passenger suffers the consequences of misbehaving with an airline employee; a grocery store manager runs into trouble; a fight breaks out at a gas station.
A teenage shoplifter gets into trouble; a watch shop owner tackles unwelcome visitors; the pharmacy deals with an untrustworthy woman; an unpleasant customer gets on phone store employees' nerves.
A delivery driver falls through a plate glass window at a New York pizza parlor; a concert-goer in Toronto is accused of throwing a glass container at the stage; a robbery attempt in Texas is thwarted by quick thinking employees.
One customer's kind gesture sparks an all-out brawl in a Florida convenience store; cops are called after shoppers duke it out over toilet paper; a retired police officer in California blocks an alleged shoplifter from leaving the parking lot.
In a Michigan grocery store, a woman frustrated with the deli counter wait-time displays her derrière; fists fly at a luxury resort in Rio when one couple doesn't get their way; on a plane in Miami, a woman hits her husband with a laptop.
A shoplifter takes on a security guard in Oregon; a brawl breaks out in a parking lot in Illinois as thousands of concert-goers try to leave at once; an emergency room doctor's horrific bedside manner is caught on camera in California.
A woman in Idaho tries to steal a chainsaw by stuffing it in her pants; disgusted customers watch a woman eat directly from the serving ladle at restaurant buffet; a teenager struggles to outrun security in California.
A customer fights a raging fire in a New Jersey superstore; a mother in Massachusetts calls 911 on her son's barber; late-night brawlers in Maryland end up crashing through a store's window.
At a fast food restaurant in Florida, a customer acts out after claiming to witness unclean behavior from an employee; a jewelry shop owner wrestles with a robber wielding a large knife; an angry customer pulls out a gun at a Utah drive-thru.
A man accused of cutting in line at a drive-thru has to contend with an angry local; a brawl breaks out at a baseball game in Philadelphia when a sports fan is blocked from leaving his row; a CEO in Arizona makes racist remarks to his driver.
An Ohio customer fights fast food employees, apparently over a customized drink; a Scottish man has trouble ordering at an Alabama drive-thru; at a New York diner, a server tells off a customer.
In Florida, a couple is booted from a flight after allegedly refusing to follow instructions; a young girl in California finds herself stuck in a gumball machine; a hatchet-wielding customer terrifies customers in a New York City restaurant.
At a fast food restaurant in South Carolina, a man stands up to a customer and things become physical; when two rowdy spring breakers cause some trouble at a beach in Florida, a lone officer arrives and takes immediate control of the situation.

"Customer Wars" spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that "The customer is always right" is the exception rather than the rule.

Imari Williams

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