Sheriffs: El Dorado County

Frequently Asked Questions

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What does Philo offer?
Philo is a live TV streaming service that offers two plans to fit your entertainment needs:


Essential ($25/month): 70+ live channels and over 75,000 movies and shows on-demand. New users get a 7-day free trial!


Bundle+ ($33/month): Includes all the channels and entire streaming library available in the Essential plan, the entire AMC+ library, and access to HBO Max Basic with Ads plan and discovery+ included.


Both plans: offer 1-year unlimited cloud DVR, let you stream on up to 3 devices at once, create up to 10 profiles, and cancel anytime with no contract.


Free Channels: Not ready to subscribe? You can also enjoy Free Channels with no credit card required—simply create your account and start watching.
Does Philo offer a free trial?
Yes! New users that sign up for the Essential plan can try it free for 7 days. You can explore our channels, features, and content before your subscription begins. No contract required—cancel anytime before your trial ends with no charges.
What do I need to get started?
• An email address
• A future payment method
• A broadband internet connection
• A supported device

Web, iPhone & iPad, Android phones & tablets, Roku, Fire TV, Samsung TV, VIZIO TV, LG TV, Apple TV, Android TV, and Chromecast via Android

Can I record my favorite shows?

Yes! You can record an unlimited amount of live or upcoming content to your cloud DVR and save them for up to a year. No equipment needed!



Does Philo offer add-on packages?

Yes! You can enjoy tons of premium television and movies by upgrading your Philo subscription plan with add-ons.

Here is a list of our available add-ons:

• AMC+ (ad-free): Enjoy ad-free access to the entire AMC+ library for $4 more per month.
• MGM+: Stream thousands of the latest hits, fan favorites, original series, documentaries, and comedy specials for an additional $8/month.
• STARZ: Enjoy today’s hits, classic movies, and bold original series for an additional $11/month.
• Hallmark+: Watch exclusive originals, reality shows, rom-coms, cozy mysteries, heartfelt dramas, and beloved holiday movies for an additional $8/month.
• ALLBLK: Stream original series, independent films, nostalgic Black cinema, reality, and lively stage plays for $7 more per month.
• Movies & More: Watch award-winning films, cult classics, celebrity stories, documentaries, and more - for $3 more per month.

How do I get HBO Max Basic with Ads plan and discovery+ with my Philo subscription?

HBO Max:

• Sign up for the Bundle+ ($33/month) plan.
• Go to your Philo account page and follow the steps to activate your HBO Max Basic with Ads plan account.


discovery+:

• Sign up for the Bundle+ ($33/month) plan.
• Go to your Philo account page and follow the steps to activate your discovery+ account.